Joy Ugwu
Revenue Operations Specialist @Percona
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WORK HISTORY
Revenue Operations Specialist @Percona
EDUCATION
Humber College
Post Graduate Certificate
Trailhead by Salesforce
Certifications
Texas McCombs School of Business
Post Graduate Certificate
University of Nigeria, Nsukka
Bachelor of Science - BS
ABOUT JOY UGWU
As a Salesforce Administrator, I help businesses grow and succeed by utilizing CRM tools and insights from data. I support sales, marketing, customer success teams and management, to improve business processes, increasing efficiency, productivity, and customer satisfaction. I have a strong background in data analysis, business analytics, and sales operations, with skills in Microsoft Excel, Power BI, Tableau, SQL, change management, and process improvement. I am a great problem solver, an effective communicator, a data-driven decision maker, and a Salesforce enthusiast who is passionate about leveraging insights from data to solve business problems.
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