Joy Smiley

Experience

1. Manager Care Rep

   TEKsystems

   May 2013 — Present · OH, US

   May 2013 to PresentManage recruiting partners on sourcing strategies, time management and recruitment process.• Perform outbound calls to potential candidates who are looking for work.• Screen, interview and submit candidates to companies in hopes to be hired.• Put together pamphlets and paperwork to set up background checks and drug screens.• Schedule client interviews for candidates.• Handle on average 60 contractors on a weekly basis.• Provide excellent customer service nearly 24/7 for whatever the contractors need in regards to payroll, hours and company concerns. • Perform hiring, coaching and firing responsibilities. • Use of internal database to search for resumes online. • Experienced in banking and healthcare industries.• Trained new recruiters on company policies, production goals company database and internal communications. • Communicate with hiring managers and clients to determine human resources needs such as hiring forecast, skillsets, background checks and drug screens and on-boarding responsibilities. • Review on-boarding procedures and benefit plans with candidates during recruitment process such as: background checks, drug screens, fingerprinting, benefit packages and time off requests.

Education

• Bowling Green State University

  Bachelor of Science, Business Administration Specializing; Management

  2009 — 2013

Skills

• Microsoft Powerpoint
• Data Entry
• Recruiting
• Event Planning
• Retail
• Microsoft Word
• Facebook
• Microsoft Office
• Sales
• Social Networking
• Verbal & Written Communicator
• Microsoft Outlook
• Leadership
• Peoplesoft
• Public Speaking
• Customer Service
• Microsoft Excel
• Powerpoint
• Social Media
• Outlook
• Teamwork
• Access Database
• Human Resources
• Time Management
• Organization