Joy N.

About Joy N.

Highly motivated and experienced Senior Scrum Master with over 9 years of proven success in leading cross-functional teams to deliver high-impact projects on time and within budget. My passion lies in implementing Agile methodologies to drive productivity, collaboration, and innovation in diverse project environments. As a skilled servant leader, I foster a culture of continuous improvement to ensure optimal team performance and customer satisfaction. My deep expertise in Scrum, Kanban, and other agile frameworks allows me to facilitate effective ceremonies, ensuring transparent communication and efficient decision-making in every sprint. Throughout my career, I have championed agile transformations, driving cultural shifts and improving overall team productivity. Building strong relationships with stakeholders and product owners, I align project objectives with business goals to deliver customer-centric solutions. I take pride in utilizing agile metrics and data-driven insights to identify areas for enhancement and guide teams towards increased efficiency and quality. With a focus on empowerment and collaboration, I promote self-organization, trust, and personal development among team members. Having successfully delivered key mobile application projects and led agile transformations at renowned organizations, such as Assurant, Sam\'s Club, First National Bank and MGM Resorts International, I am dedicated to driving innovation and achieving organizational goals. Agile Certifications: CSM, PSM1, SSM, SA, PMI-ACP, SPOC

Experience

1. Senior Scrum Master

   Assurant

   Oct 2022 — Present · Dallas, TX, US

   Successfully guided cross-functional teams in delivering key Device Trade-in platform using the SaaS Model, resulting in the launch of multiple real-time trading platforms that have revolutionized the industry and delivered exceptional value to customers. • Implemented Scrum practices, including continuous integration and transparent communication, to ensure effective collaboration between stakeholders and teams, leading to consistent achievement of sprint goals. • Facilitated discussions between product owners and development teams to define clear acceptance criteria for user stories, contributing to the optimization of the Product Backlog and crafting well-defined user stories. • Proactively addressed impediments and provided support to position the team for success, enhancing team velocity and capacity planning. • Fostered a culture of continuous improvement through interactive Sprint Retrospective sessions and knowledge transfer among team members, ensuring customer satisfaction through early demos and adaptive feedback incorporation.

Education

• Enugu State University of Science and Technology

  Master of Science - MS, Human Resource Management

• Delta State University

  Bachelor of Arts - BA, Mass Communication

• Obafemi Awolowo University

  Bachelor of Science - BS, Business Management