Joy Mistry
Telecom & VoIP Specialist | SIP Trunking | PBX | SBC | Asterisk | Linux | Carrier Management & Route Optimization Expert | Powering Profitable Telecom Connectivity Across Global Markets
- Role
- Senior Voip Support & Noc Engineer at Coztel Llc
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Joy Mistry
As a telecom and VoIP specialist, I bridge the gap between technology and business with a results-oriented mindset. With hands-on experience in VoIP operations, international routing, rate management, traffic analysis, and margin optimization, I focus on designing intelligent solutions that enhance network performance and profitability.Over the years, I’ve developed a deep understanding of global carrier relations, rate decks, CPS allocation, A-Z routing strategies, fraud control, and quality monitoring—key pillars for sustaining and scaling voice traffic businesses. I enjoy working with cross-functional teams and thrive in environments where data-driven decisions align with customer satisfaction and revenue goals. Key Strengths:VoIP Routing | A-Z Termination | Rate & Margin AnalysisFraud Management (FraudCentral, Blacklists)Traffic Pattern Monitoring & OptimizationPartner Management | Vendor Negotiation | Strategic BuyingAdvanced Excel & Analytical ToolsWhat drives me is precision—in both call quality and decision-making. I’m always keen on collaborating with global telecom partners, optimizing voice traffic flows, and leveraging my technical know-how to push business boundaries.Let’s connect if you’re in the world of wholesale voice, SIP routing, or telecom infrastructure. Always open to synergies and new challenges.
Experience
Senior Voip Support & Noc Engineer
Jul 2025 — Present · IN
Education
Gurudas College - India
English literature
2012 — 2015
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