Joy Catoe

About Joy Catoe

I believe every workplace is an opportunity to live out our calling; with purpose, excellence, and compassion. For over a decade, I’ve worked in training and development, helping individuals grow in skill and confidence while supporting teams and leaders in building stronger, healthier workplaces.I see my work as a form of service; whether I’m designing IT training programs, developing HR eLearning content, supervising a summer intern, or partnering with leadership to improve processes and culture. My goal is always the same: to help people thrive and to create learning that sticks, supports, and strengthens both the employee and the organization.As a SHRM-SCP certified professional with an MBA in HR and an Instructional Design Certification from ATD, I bring both strategy and heart to the table, balancing results with relationships and always keeping people at the center.Specialties: Instructional Design; Coaching; HR Compliance Training; Employee Engagement & Communication; eLearning and MicroLearning Development; Presentation Design/Development; Consulting; Strategic Planning; Needs Analysis; Leadership

Experience

1. Learning and Design Specialist

   Nutramax Laboratories

   Nov 2023 — Present

   Play a lead role in designing, developing, and implementing engaging training courses/programs/content (eLearning, microlearning, lunch and learns, videos, quizzes, surveys, etc.) that build employee and organizational effectiveness, including those related to employee engagement, performance development, compliance, and leadership development. Foster relationships and provide consulting expertise to internal stakeholders (learners and management) to understand, recommend, deploy, create, and/or maintain learning and development solutions, including training profiles, on-the-job (OJT), job aids, instructor-led sessions, eLearning programs, off-the-shelf training content/courses, self-study materials, and Train-the-Trainer programs. Oversee the administration of external training requests that come into the department. Create and coordinate training related promotions, contests, events, communications, and lunch and learns as needed. Collaborate on projects with the Director of Training and/or Human Resources for performance management needs and assist with employee development, career pathing initiatives, performance improvement plans, etc. Serve as departmental content editor, proofreading/reviewing training materials created within the department, providing feedback for updates to other team members. Ability to utilize/leverage/research technology and tools such as Canva, Articulate Storyline, LinkedIn Learning, etc. to support training development needs. Manage LMS user outreach, access, permissions, and communications. Maintain training metrics and reporting, demonstrating company\'s adherence to training compliance. Partners with HR to understand relevant business needs and ensures input is incorporated into deliverables, such as onboarding, survey needs, etc. Manage all aspects of the 30-60-90-day onboarding program including follow-up, surveys, questionnaires, etc.

Education

• Touro University Worldwide

  Master of Business Administration - MBA, Human Resources Management

• Sterling College

  Bachelor's of Science, Organizational Management