Jovan Caleb Mukisa
IT and Operations Specialist @World Relief Upstate Sc
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WORK HISTORY
IT and Operations Specialist @World Relief Upstate Sc
Greenville, SC, US
Provide Tier 1/Tier 2 technical support by troubleshooting hardware, software, network connectivity, printers, and common office technology issues for staff- Configure, deploy, and maintain Windows 10/11 laptops, desktops, and peripheral devices, including system imaging, driver installation, software updates, and secure data wiping- Support IT operations and security initiatives by maintaining asset inventory, assisting with endpoint security configurations, and creating technical documentation and user guides.
EDUCATION
Arkansas Tech University
Bachelor of Applied Science - BASc, Cyber security
Arkansas Tech University
Master of Science - MS, Information Technology
ABOUT JOVAN CALEB MUKISA
Master\'s in Information Technology | Bachelor\'s in Cyber Security.
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