Journisha Dolphin
Bizops Engineer (Devops Site Reliability Engineer) @Mastercard
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WORK HISTORY
Bizops Engineer (Devops Site Reliability Engineer) @Mastercard
NY, US
Ensures platform stability and health by developing dashboards and leveraging observability tools such as Splunk, Dynatrace, and Pivotal Cloud Foundry (PCF) Utilizes in-depth analysis across data sets to troubleshoot and prevent customer-facing disruptions by participating on on-call duties Writes and executes advanced SQL queries to validate and troubleshoot database changes, ensuring code quality and efficiency in production environments Automated processes with Digital.ai Release, cutting manual effort by 40% and reducing deployment time by 20% Supports Agile workflows by integrating CI/CD pipelines, enabling fast, high-quality deployments with minimal downtime
EDUCATION
Urban Assembly Gateway School for Technology
High School Diploma, Information Technology
Lehman College
Bachelor of Science - BS, Computer Science
Pace University - Seidenberg School of Computer Science and Information Systems
Master's degree, Data Science
ABOUT JOURNISHA DOLPHIN
I am a BizOps Engineer with a robust foundation in Computer Science (B.S. from CUNY…
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