Vinay K.

Customer Service Manager @Montran

Lawrence, NJ, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Customer Service Manager @Montran

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Princeton, NJ, US

EDUCATION

N/A

Government College of Engineering Aurangabad

Bachelor of Engineering (B.E), Computer Sciences and Engineering

SKILLS

Change ManagementLeadership DevelopmentRisk ManagementBusiness AnalysisGlobal DeliverySoftware Development Life Cycle (Sdlc)Resource ManagementStrategyProgram ManagementTeam BuildingManagementItil ImplementationSdlcRequirements AnalysisSoftware Project ManagementCrmPmoLeadershipTestingVendor Management

ABOUT VINAY K.

Vinay is an experienced Client Executive and a Trusted Advisor. With over 30 years of experience as a practitioner in off-shoring and global outsourcing services across multiple verticals. Vinay is a result driven, self-motivated and resourceful professional with a proven ability to develop sustainable and profitable relationships with customers, suppliers and stakeholders across the supply chain. Some of the recent major achievements Vinay delivered for his organizations were in the area of Source-2-Pay, Procurement, Account Receivables, global payment solutions.His core competences are: • Deep understanding of work culture in a global environment• Ability to collaborate with global teams to improve client intimacy and financial performance of the organization.• Offshoring and Outsourcing• IT Service managementSpecialties:• Partnerships & Alliances, Stakeholder Relationship Management• Account & Delivery Management• Risk Management (Technology Transformation, Outsourcing and Service Delivery)• Leadership development• Operational efficienciesVerticals: BFSI, Utilities, Manufacturing, Supply Chain/Logistics/Warehouse, Telecom, Life Sciences/Healthcare, Government, Media

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