Journey U.

About Journey U.

Passionate About People, Process & Purpose - Leading Growth Through Operational ExcellenceAs the Director of Operations at Boise Juice Company, I lead with a commitment to delivering quality, consistency, and efficiency across our locations. Focusing on scalable systems, team development, and customer-centric strategies, I help turn our mission of health and wellness into an everyday experience for our community.

Experience

1. Director of Operations

   Boise Juice Company

   Aug 2021 — Present

   Responsible for ensuring operational efficiency, developing and implementing processes, and driving continuous improvement across all departments.Key Responsibilities:Operational Leadership:Provide strategic direction and oversight of daily operations. Develop and implement operational policies and procedures to ensure efficiency and compliance with industry standards and regulations. Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.Process Improvement:Identify opportunities for process optimization and lead initiatives to enhance productivity and efficiency.Implement best practices and innovative solutions to streamline operations and reduce costs. Foster a culture of continuous improvement and operational excellence throughout the organization.Team Management:Lead, mentor, and develop a high-performing team. Set performance goals and provide feedback and coaching to team members. Promote a collaborative and inclusive work environment that encourages teamwork and professional growth.Resource Management:Oversee resource allocation and ensure optimal utilization of personnel, equipment, and materials.Develop and manage operational budgets, monitor expenditures, and ensure cost-effective operations. Coordinate with procurement to ensure timely and efficient supply chain management.Stakeholder Engagement:Collaborate with senior management to develop and execute strategic initiatives aligned with company goals. Communicate operational performance and progress to stakeholders, including executives, employees, and external partners. Foster strong relationships with customers, vendors, and other key stakeholders to support business growth and success.

Education

• Boise State University

  Bachelor's degree, Multi/Interdisciplinary Studies

  2018

• Boise State University

  Graduate Certificate, Leadership Development