Jourdan Gore

About Jourdan Gore

With over eight years of experience in change management and process improvement, I am a seasoned Organizational Change Consultant at Voyage Advisory. I help organizations navigate the complexities of transformation, from developing customized change management frameworks to implementing lean-infused practices that streamline processes and drive operational efficiency. My passion for change management is fueled by my desire to empower teams, foster collaboration, and enhance customer experience. I leverage technology and data-driven insights to support change initiatives, particularly in engaging remote teams and optimizing processes. I also design and deliver engaging training sessions that equip employees with valuable skills and knowledge in Lean Six Sigma methodologies. Throughout my career, I have successfully spearheaded change management practices, orchestrated digital transitions, and significantly reduced waste, all while achieving high levels of employee engagement and customer satisfaction. I am always eager to learn new ways of driving transformative change and making a lasting positive impact.

Experience

1. Organizational Change Consultant

   Voyage Advisory

   Jun 2021 — Present · Chicago, IL, US

   Establishing and Leading Change Management Practice: Spearheading the development of a robust change management practice at the Veterans Experience Office, facilitating the adoption of contemporary methodologies to streamline processes and drive operational efficiency.Leading Cross-Functional Teams for Change: Guiding and orchestrating cross-functional teams in the design and seamless implementation of a customized change management framework meticulously aligned with the mission and strategic objectives of the Veterans Experience Office.Implementing Lean-Infused Change Management: Driving the integration of Lean principles into change management practices, resulting in the substantial reduction of operational waste and a remarkable surge in overall productivity levels within the Veterans Experience Office.Driving Digital Transformation: Leading transitions by guiding the shift from analog to digital business processes, enhancing consistency, standardization, and project quality. This transformation significantly improved overall effectiveness and collaboration within the Veterans Experience Office.Fostering Employee Engagement Initiatives: Pioneering initiatives such as employee satisfaction surveys and catalyzing the formation of cross-functional task forces, ultimately fostering elevated employee satisfaction and cultivating a culture of enhanced team collaboration in a legacy government environment.Guiding Transformative Change: Orchestrating transformative journeys for teams, instilling enthusiasm for modern practices, and championing adaptive approaches to change within the Veterans Experience Office.Advocating for Strategic Change: Functioning as a vocal advocate for the pivotal role of change management in attaining strategic objectives and elevating operational effectiveness.

Education

• Mount Tabor High School

  High School Dipolma , General Studies

  2004 — 2008

• North Carolina State University

  Bachelor's degree, Political Science and Government

  2008 — 2012

Skills

• Microsoft Word
• Event Planning
• Microsoft Office
• Large-Scale Event Planning
• Leadership
• Public Speaking
• Emotional Branding
• Teaching Classes
• Management
• Child Abuse Prevention
• Emotional Intelligence
• Research
• Budget Constraints
• Microsoft Excel
• Childcare
• Powerpoint
• Government Operations
• Creative Services
• Social Networking
• Large Scale Events
• Sharepoint
• Budget Estimating
• Learning Disabilities
• Social Media
• Critical Thinking
• Child Welfare
• Local Government Finance
• Child Sexual Abuse
• Spss
• Customer Service
• Lean Six Sigma
• Early Childhood Development
• European Union Politics
• Health Insurance Exchanges
• Politics
• Teamwork
• Sharepoint Designer
• Typing
• Achievement Recognition
• Time Management