Jyothi Reddy
Technology Lead @Infosys
Stuttgart, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2022 — Present
Technology Lead @Infosys
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Stuttgart, DE
EDUCATION
2010 — 2014
JNTUH College of Engineering Hyderabad
Bachelor’s Degree, Computer Science
ABOUT JYOTHI REDDY
I am currently working on implementing data driven process improvements in Major Incident Management process by creating and analysing trends from Power BI and Service Now Dashboards. I have several years of experience in ITIL processes such as Major Incident Management, Change Management and Event Management. I have improved processess using RPA automation tool such as Microsoft PowerPoint tool which basically includes Blueprism, Change Management, and UiPath.
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