Sripada Jyothi Swaroop
Strategic Operations and Customer Success Leader | Champion of Transformation, Efficiency, and Team Development
- Role
- Senior Manager - Customer Experience at Energytec.Ai
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Sripada Jyothi Swaroop
I’m a Strategic CX & Operations Leader with 19+ years of experience transforming support…
Experience
Senior Manager - Customer Experience
Apr 2021 — Present · Hyderabad, IN
Education
Andhra University
Master of Business Administration (MBA)
2009 — 2011
Osmania University
Bachelor of Hotel Management & Catering Technology
2002 — 2005
Skills
- Training Facilitation
- Business Analysis
- Six Sigma
- Compliance Management
- Training
- Data Reconciliation
- Client Relationships Strengthening
- Banking
- Risk Management
- Team Management
- Content Development
- Hotel Management
- Performance Improvement
- Performance Management
- Crm
- Employee Training
- Customer Service
- E-Commerce
- Business Development
- Credit Card Fraud
- Mis
- Process Improvement
- Vendor Management
- Hotels
- Bpo
- Attrition Reduction
- Management
- Rooms Division
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