Jossy Joy
Customer Service Specialist @Haesok Shipping India Pvt Ltd
Signup · Get unlimited contacts
WORK HISTORY
Customer Service Specialist @Haesok Shipping India Pvt Ltd
Chennai, IN
Coordinating with clients, shipping lines, airlines, transporters, and customs brokers. Managing bookings, shipping documentation (BL, AWB, Invoice, Packing List, COO) and customs processes. Tracking shipments, resolving delays or issues, and ensuring on-time delivery. Building strong client relationships through clear communication and proactive support. Ensuring compliance with Incoterms, local and international regulations
EDUCATION
University of Kerala
Graduation
ABOUT JOSSY JOY
I am an experienced Customer Service Executive in the freight forwarding industry, specializing in delivering smooth, efficient, and reliable support for import and export shipments across air, sea, and land. I am skilled in: Coordinating with clients, shipping lines, airlines, transporters, and customs brokers. Managing bookings, shipping documentation (BL, AWB, Invoice, Packing List, COO) and customs processes. Tracking shipments, resolving delays or issues, and ensuring on-time delivery. Building strong client relationships through clear communication and proactive support. Ensuring compliance with Incoterms, local and international regulations. With a focus on accuracy, customer satisfaction, and teamwork, I aim to contribute to the smooth operation of supply chains and strengthen client partnerships.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.