Josseline Grimaldi
From Spreadsheets to Spatulas: A Corporate Diva’s Cooking Chronicles
- Role
- Director of Client Relations at Vdiscovery
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Director of Client Relations
Jan 2019 — Present · New York, NY, US
Convert leads into paid projects, programs, or transactions. Ensures smooth transition from being prospective clients to a welcomed client.• Organize meetings to review, reflect, and strategist about how to improve the relationship and serve the client. Seeks client feedback on the firm’s performance and follows up on agreed actions.• Researches, develops, refines, and evaluates specific client relations services, programs, and events to further engage current clients• Resolve any difficulties and identifying new business opportunities. Support and boost Marketing and Sales activities.• Utilize benchmarks and processes to measure and report success in delivering client• Keep up with LPO trends by understanding more factors like Globalization, Economic changes and the rising cost of legal services, the growth of the internet, Increases automation of legal processes, developments in data security and new technology tools.
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