Joska Jansen

About Joska Jansen

IT Professional with a passion for technology and business efficiency. Multi-cultural and…

Experience

1. Regional Global Client Systems Analyst

   Continental

   Mar 2018 — Present

   Global Mac & Ubuntu expert - support of the Mac and Ubuntu platforms worldwideRegional Windows Client management - Ivanti (Landesk) in the whole North America regionContinual Service Improvement for Mac & Ubuntu as a Service Level ManagerChange Request Coordinator - HPSM & BMCApplication Owner for multiple packages and applicationsIT Data Analysis - Power BIIT Project Management for Business Relationship Management processes and Lean & Agile implementation projectsGlobal training and documentation on various topicsExpert for multiple different operating systems and services in use at ContinentalIT Strategy for the organizational structure and demand processes within the IT Infrastructure organizationIT Project Management for the transition of Domino services (DNS SMTP Apps etc) to Exchange

Education

• University of Groningen

  Bachelor of Arts; Associate's Degree, Archaeology

  2001 — 2008

• Utrecht Stedelijk Gymnasium

  Associate's degree

  1992 — 1998

Skills

• Wireless Networking
• Ip Pbx
• Business Strategy
• Wireless Security
• Management Consulting
• Google Analytics
• Mac Os
• Powerpoint
• English
• Windows
• Active Directory
• Network Security
• German
• Windows 7
• Microsoft Office
• Microsoft Server Technologies
• Help Desk Support
• Project Management
• Microsoft Powerpoint
• Network Design
• Network Administration
• Sonicwall
• Crm
• Microsoft Excel
• Data Analysis
• Network Deployment
• Outlook
• Microsoft Word
• Technical Support
• Networking
• IT Administration
• IT Systems
• Management
• Dutch
• Os X
• Google Apps Administration
• Budgets
• Social Media
• Photoshop
• Consulting