Josie Chiao

About Josie Chiao

Software Intern → UX engineer → tech recruiter → analyst supporting the CIO department!I first interviewed with Appian in 2015, back when the entire company was ~600 people. Since then, I\'ve had several different jobs here and the company has *quadrupled* in size—yet through all of this change, one thing has been consistent: working alongside some of my favorite people. Want to join the team? Check out our openings herehttps://careers.appian.com/jobs/For scrolling all the way down in my profile, here\'s some bonus facts about East Asian language nerd, closet gamer,(knitting) pattern-follower, & lover of Cheerwine

Experience

1. Senior CIO Analyst

   Appian

   Apr 2025 — Present · McLean, VA, US

   Work directly with the CIO of Appian managing cross-functional special projects, executive reporting, and operational continuity for the Office of the CIO- Leverage written communication skills to translate complex technical and operational concepts into executive-ready materials, ensuring clear communication across all organizational levels- Own and manage our enterprise license compliance program, compiling regular usage analytics for sales teams and conducting customer audit analysis to support license optimization and true-up revenue opportunities. In two years, this program has driven $9M of business- Led cross-departmental coordination for launching new Appian Success Plans, involving Product Launch, Sales, Renewals, Deal Operations, Legal, Finance, Marketing, and Support teams to develop enablement materials, update SLA legal agreements, and manage stakeholder communications through product launch- Execute departmental operations including organizing all-hands meetings and events, supporting VP-level initiatives across three departments, managing hiring and headcount planning, and delivering financial analysis reports to inform strategic decision-making.

Education

• University of Virginia

  Bachelor's Degree, Computer Science, Japanese

  2014 — 2018

Skills

• Javascript
• Python
• Css
• Graphic Arts
• C/C++
• Vim
• Java
• Html5
• Adobe Indesign
• Unix
• Php
• Jquery UI
• React.js
• Wireframing
• Peer Mentoring
• Mysql
• Adobe Photoshop
• C++
• Peer Education
• Highcharts
• Adobe Illustrator
• Google Drive