Josiah George
Founding Member & Field Technician at ACREW
- Role
- Field Technician at Acrew Home Professionals
- Location
- Marietta, GA, US
- LinkedIn followers
- 500 followers
About Josiah George
As an IT Support Technician at Brasfield & Gorrie, LLC, one of the nation\'s largest privately held construction firms, I apply my six years of experience in sales and customer service in the construction industry to provide technical assistance to end-users, resolve IT support tickets, and manage software and hardware installations. I have an A+ certification and a proven track record of diagnosing and troubleshooting technical issues, identifying the root cause, and implementing appropriate solutions or escalating the problems to higher-level IT personnel if necessary.I also have strong skills in customer relationship management (CRM), presentations, and remote assistance. I excel at delivering an exceptional customer service experience to each user, ensuring their satisfaction and loyalty. I work with a team of IT professionals to support the IT needs and goals of Brasfield & Gorrie and its clients. My goal is to leverage my technical and interpersonal skills to contribute to the success and growth of the company and the industry.
Experience
Field Technician
Sep 2025 — Present · Atlanta, GA, US
I’ve been with ACREW since day one, helping build the company from the ground up. As a Field Technician, I handle residential repairs and installations from estimate to completion, making sure every job leaves the home better than I found it.I aim to make every customer feel taken care of, approach every challenge with curiosity, deliver work done right, and have a positive impact in every home I enter.
Education
Kennesaw State University
NA, Exercise and Health Science
2013 — 2014
Chattahoochee Technical College
Associate of Applied Science (AS), Physical Therapy Technician/Assistant
2009 — 2013
Skills
- Customer Service
- Microsoft Office
- Sales
- Powerpoint
- Outdoor Recreation
- Quality Assurance
- Time Management
- Microsoft Word
- Youth Mentoring
- Account Management
- Music
- Teamwork
- Social Media
- Strategic Planning
- Social Media Marketing
- Leadership
- Supervision
- Inventory Management
- Coaching
- Project Estimation
- Management
- Team Building
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