Josiah Smith
Customer Success and Real Estate Professional | Building Strong Client Relationships & Driving Results
- Role
- Real Estate Agent at 716 Realty Group
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Josiah Smith
Customer Success Manager with 5+ years of experience supporting SMB, Mid-Market, and…
Experience
Real Estate Agent
Sep 2020 — Present · Buffalo, NY, US
Represented buyers, sellers, and investors in over $10M total transaction volume emphasizing education and long-term relationship management.• Advised small-scale investors purchasing duplexes and multi-family properties providing ROI analysis and market comps to guide investment decisions.• Negotiated competitive purchase terms, consistently achieving favorable contract outcomes for clients in high-demand markets.• Leveraged Buildium, Boomtown CRMs to manage client pipelines, automate follow-ups, and boost repeat/referral business by 30%.• Managed transactions independently from lead to close, utilizing MLS, Brokermint, and CRM platforms to ensure compliance and timely follow-through.• Received multiple top producer awards including Professionals Club (2024) and Rising Star (2021).· $10MM+ career closed sales· Professionals Club award 2024· Hustler award winner 2023· Rising Star award winner 2021
Education
St. John Fisher University
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Skills
- Customer Retention
- Trade Capture
- Merchandising
- Data Entry
- Building Relationships
- Data Analysis
- Motivation
- Microsoft Office
- Sales
- Customer Acquisition
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