Josiah Goodin
Vice President, Operations | Contact Center | Sales | Customer Service | HR Operations | Real Estate Investor
- Role
- HR Contact Center Leader Us - Erc Dls at Amazon
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Josiah Goodin
TRUST | COMMUNICATION | ACCOUNTABILITY | PACE are the backbone of my approach to operations leadership. Challenges welcomed, strong belief in the adage that you become the average of the 5 people you spend the most time with, love to win more than I hate to lose, view failure as opportunity, and believe a balanced nourishment of mind, body and soul are essential to sustained success. Gallup top 5 strengths: Relator | Competition | Command | Achiever | Individualization DISC style: DI Competitive sports revealed and shaped my passion to lead. Building high functioning, self sustaining teams that WIN is my driving motivation - cemented on the belief that the whole is greater than the sum of it’s parts. There are few things more rewarding than sharing high standards, breakthrough moments and fostering an environment that unlocks potential. Accomplished strategic operations leader with comprehensive expertise in contact center and sales operations, customer acquisition and retention, data-driven decision making and problem solving, staff development and retention, organizational development, process improvement, and coaching. Adept at defining scope of new project initiatives, implementing project plans, and overseeing project completion. Demonstrated success in effectively influencing others while maintaining a culture of accountability. Proven aptitude for improving efficiency, identifying cost-saving opportunities, and consistently exceeding objectives by quantifying performance gaps and developing measurable solutions.
Experience
HR Contact Center Leader Us - Erc Dls
Jan 2020 — Present · Las Vegas, NV, US
Education
Oregon State University
Bachelor of Arts, Communications
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.