Josh Yavelberg

About Josh Yavelberg

Our goal is to deliver innovation that solves your unique challenges. Whether it be engagement, assessment, curricular design, strategic planning, IT solutions, or something else, we bring a diverse palette of experience to deliver solutions that strengthen your mission and demonstrate return on investment. What challenges do you presently face? Reach out and let\'s see how we can solve them together. Specialties: Technology, Creative Arts, Assessment, ePortfolios, Association Management, Higher Education, Instructional Design / Technology, Graphic and Web Design, Gamification, Communities of Practice, Innovation (and diffusion of), Design Thinking, Accessibility, Strategic Planning, Leadership, Project Management.

Experience

1. Customer Experience Human-centered Design Strategist

   PCI Government Services LLC

   Dec 2022 — Present · Reston, VA, US

   Assist government clients in developing staff capacity for customer experience. Assist with design thinking and strategy; project scoping and implementation; data visualization and storytelling; Develop modernization strategies. Other projects as assigned.• USDA: Developed a prototype for developing staff cultural understanding of customer experience through a transmedia storytelling project. • HRSA: Applied human-centered design strategy to stakeholder engagement and development of suggestions toward modernization of the human organ transplantation program. • HRSA: Developed contact relationship management system in SharePoint.• NIST: Developed review management protocols for tracking CHIPS Grant proposals.• IRS: Designed interactive PDF guiding the contractor onboarding process.

Education

• Pratt Institute

  BFA/MS

  1998 — 2002

• The Graduate Center, City University of New York

  ND

  2002 — 2003

• George Mason University

  Doctor of Philosophy (PhD)

  2009 — 2016

Skills

• Character Animation
• Photoshop
• Fine Art
• Quantitative Research
• Art History
• Higher Education
• Illustration
• Painting
• Flash
• History
• Animation
• Art
• Indesign
• Adobe Creative Suite
• Research
• E-Learning
• Teaching
• Typography
• Web Design
• Photography
• Curriculum Development
• Mac
• Storyboarding
• Qualitative Research
• Website Development
• Instructional Design
• Drawing
• Workshops
• Sculpture
• Web
• Educational Technology
• Training
• Digital Illustration
• Visual Communication
• Instructional Technology
• Art Education
• Curriculum Design
• Dreamweaver
• Portfolio Management
• Visual Arts