Josh West

Sales Operations Manager @United States Gold Bureau

Leander, TX, US

Monitor and report on Sales KPIs from the business level down to the sales rep level. Manage, mentor, develop, and assess direct reports. Manage new GTM initiatives and report on outcomes. Communicate business needs to develop and track progress on projects. Provide root cause analysis and recommendations to improve revenue operation results. Assist marketing in improving ppc marketing strategy and new lead generation. Train sales reps on new tech, CRM features, and sales process updates to improve user adoption. Lead sales presentations and provide sales data analysis to C-Suite (ad hoc, weekly, monthly, quarterly, yearly)

Oral Roberts University

B.S. Communications, Broadcast Journalism