Josh Varner

About Josh Varner

I am the founder and CEO of Pivot Point LLC, a company that helps businesses achieve operational excellence and drive strategic growth. With over 17 years of experience as an executive leader, sales and customer experience guru, and EOS integrator, I collaborate closely with clients to develop and implement strategies that align with their vision, streamline their operations, and tackle their challenges head-on.I am also a member of Fractionals United, a network of fractional executives who provide high-level expertise and support to organizations of various sizes and industries. Additionally, I am the CEO and founder of What\'s Next Life Coaching, a passion project where I guide individuals toward achieving their personal and professional aspirations, utilizing a holistic and consultative approach. My values in both business and life are deeply rooted in honesty, integrity, nurturing relationships, accountability, and unwavering passion for what I do. I am always eager to explore new opportunities for connecting with people and making a positive impact. Lastly, I am creator and host of the podcast \"What\'s Your Story Wednesday?\" where I talk with every day leaders and help bring their stories to life and be shared with the community. If you would like to have your story on the show, please book a meeting with me at my link below. Feel free to reach out to me directly at any of the following to see how we can collaborate to create extraordinary results: Book a meeting with me here: https://tidycal.com/varnerjoshemail: v••••••••@gmail.com LinkedIn at Phone: 50••••••21

Experience

1. Integrator Guru COO

   A Couple Of Gurus

   Apr 2024 — Present · Minneapolis, MN, US

   We are a managed services provider focusing on the small med device space. We understand what it takes to go from post 510K approval to your exit strategy; whether that means IPO or selling. Please reach out to me if I can help or if you would like to introduce me to someone that could use our help.

Education

• Oregon Institute of Technology

  Bachelor of science in Applied Mathematics, Applied Mathematics

• Portland Community College

  General Studies

Skills

• Time Management
• Quality Assurance
• Bpo
• Service Delivery
• Technical Support
• Program Management
• Team Management
• Ivr
• Customer Service
• Avaya
• Training
• Customer Satisfaction
• Call Centers
• Purchasing
• Process Improvement
• Transition Management
• Vendor Management
• Call Center
• Operations Management
• Coaching
• Budgets
• Outsourcing
• Workforce Management
• Management
• Crm
• Troubleshooting
• Team Leadership
• Human Resources
• Project Management
• Customer Experience
• Leadership
• Business Process Improvement
• Contact Centers