Joshua Wiser
Director of Technology @ Legal Support Services
- Role
- Director of Technology at LSS
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Joshua Wiser
As Director of Technology at Legal Support Services (LSS) I oversee systems for intake, case tracking, affiliate routing, and reporting across a multi-firm legal operation. I design and build custom CRMs, integrate dialers and APIs, and develop scalable workflows to support high-volume contact center operations.With a background in sales and operations, my focus is on infrastructure. I work hands-on with Python, SQL, AWS, and other software, aligning technical architecture with real business needs. Whether it’s deduping inbound leads, routing affiliate traffic, or surfacing data for strategy, the goal is to make technology quietly enable everything else to move faster and smarter.
Experience
Director of Technology
Jan 2026 — Present · Rexburg, ID, US
In this role, I oversee the evolution of our model-driven case management applications, architect cross-platform workflows and automations across Five9, Filevine, Salesforce, and Power BI, and build reporting pipelines that provide clear, actionable insights for our executive team and partner law firms. I am also responsible for access control, data integrity, and security standards, enabling cross-functional collaboration while maintaining compliance, auditability, and end-to-end visibility throughout the case lifecycle.
Education
Brigham Young University - Idaho
Bachelor's degree, Computer Science
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