Joshua Phillips
- Role
- Vice President at McKesson
- Location
- Roanoke, TX, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
Experience
Vice President
Jun 2016 — Present
Responsible for leading and setting strategy for all of customer service, inside sales, technical support and shared services across five contact centers with +550 employees. Directly support field sales, distribution operations, marketing, and many other business units to provide customer assistance, sales generation, workforce optimization, reporting and analytics, and quality assurance.
Skills
- Recruiting
- Start-Ups
- Relationship Management
- Change Management
- Operations Management
- Call Center
- Vendor Management
- Forecasting
- Management
- Leadership
- Crm
- Analysis
- Call Centers
- Business Analysis
- Customer Service
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