Joshua Tarrodaychik

About Joshua Tarrodaychik

I am a highly motivated sales professional with 15+ years of account management and enterprise SAAS experience, specializing in renewals and sales with enterprise customers. Throughout my career, I’ve partnered with fast-paced, high-growth organizations — building strategic roadmaps, guiding transformations, and helping customers realize measurable success.A consistent Club Achiever, I’ve exceeded quota expectations year after year by combining consultative, relationship-driven selling with a deep focus on customer success. My expertise spans SaaS cloud business management solutions, payments and processing, fraud tool management, eCommerce security, and trust services.I bring deep knowledge of the Annual Recurring Revenue (ARR) business model and SaaS financial metrics including NRR, GRR, churn, CAC, CLTV, and expansion strategies. With strong experience in renewals forecasting, co-term agreements, and multi-year expansions, I help organizations protect revenue, reduce churn, and unlock growth.Proficient in Salesforce, CPQ, and forecasting platforms, I also leverage Excel and operational dashboards to deliver accurate forecasts, pipeline visibility, and executive insights.What drives me most is building trusted long-term relationships, streamlining renewal processes, and helping enterprise customers maximize the value of their technology investments.

Experience

1. Principal Sales Account Manager

   NetSuite

   Jun 2023 — Present

   As a Principal NetSuite Account Manager, I lead high-value client portfolios, ensuring successful implementation, optimization, and ongoing support of NetSuite ERP solutions. I develop strategic account plans to drive revenue, enhance client satisfaction, and build long-term relationships with C-level executives.I collaborate with sales, consulting, and product teams to deliver tailored solutions, while identifying upsell and cross-sell opportunities. I help clients optimize their business processes using NetSuite\'s financial, CRM, and supply chain features, and oversee high-quality customer support to maintain satisfaction and resolve issues.I monitor account health, manage contract negotiations, and stay updated on NetSuite product developments to provide clients with relevant insights and ensure continued business success.

Skills

• Alternative Payments
• Salesforce.com
• Strategic Partnerships
• Management
• Analytics
• E-Commerce
• Fraud
• Security
• Enterprise Software
• Lead Generation
• Product Management
• Saas
• Start-Ups
• Business Development
• Account Management