Joshua Sofian

Technical Coordinator Inbound Outbound Deliveries @Domtar

Vancouver, BC, CA

Utilized Microsoft Excel to develop and implement a tool for the Delivery Coordinators team to strategically plan light customer order quantities, ensure alignment with delivery requirements and optimize equipment for efficient logistics. Coordinate with transportation, production, customer service, and distribution partners to ensure on-time delivery. Handle both truck and rail deliveries for key customers, including Journal Graphics and Thomson Reuters, ensuring top-notch service. Develop and execute delivery options, focusing on maximizing efficiency and customer satisfaction. Utilized SAP to plan and monitor shipments through Catalyst’s Surrey Distribution Center and 3rd-party warehouses. Provide rotating after-hours \"on-call\" support for Catalyst\'s distribution center in case of emergencies. Collaborate with the Outbound Delivery Team to achieve department objectives. Report internal and external issues through our Quality Assurance System (QAS). Streamline outbound deliveries from Port Alberni and Crofton mills to the Surrey Distribution Center and various customers throughout the United States. Demonstrate exceptional attention to detail, ensuring impeccable accuracy throughout the delivery coordination process.

International School of Beijing

IB Diploma

University of Toronto

Bachelor of Science (Hons), Statistics

University of California, Davis

Certificate, SQL for Data Science