Josh Edwards

Director, Strategy and Performance @Durham County Government

Assists in developing long-term strategic plans and annual operating performance plans and works with departmental staff to establish outcome goals and define clear program strategies for measuring performance for results and to create citizen-centered customer service measures.\\\\nAssists departmental staff in developing performance measures, tracks outcomes of county programs, as well as developing efficiency and quality measures and metrics for day-to-day management decision making.\\\\nAssists departmental staff in preparation of business plans and performance objectives aligned with the strategic plan and with clear performance measures and performance benchmarks.\\\\nWorks with departmental staff and teams to review programs and processes and to solve operational problems.\\\\nDevelops measures to manage performance data being collected to provide meaningful information to day-to-day managers and policy makers.\\\\nCollects and analyzes information on how resources are managed, how they are acquired, how they are used.\\\\nConducts planning and implementation related to organizational performance and accomplishments.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n