Joshua Oakes
HubSpot + AI for Franchises & Understanding your customer is always the most important thing. I grew a 43 pound watermelon 🍉 and then ate it in 1 day. 🤘
- Role
- Principal and Creator at Who First
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Joshua Oakes
I turn HubSpot from a source of stress into a source of truth for franchisors using…
Experience
Principal and Creator
Feb 2019 — Present
Understanding your customer is the most important thing you can do.To serve a prospect or customer, you HAVE to understand them.To improve your outcomes, you HAVE to measure the people behind the KPI.To work effectively, your team MUST be able to communicate and collaborate on audience understanding.The Who First toolset equips companies and organizations to:* Develop a practical and measurable understanding of their audiences* Serve their audiences better, doing more with less* Measure their outcomes better, learning why things work* Create audience focused teams, so everyone is rowing in the same direction
Education
California Polytechnic State University-San Luis Obispo
BA, English
1996 — 2000
Skills
- Product Development
- Analysis
- Marketing
- Web Analytics
- User Experience
- Content Strategy
- Marketing Strategy
- Mac Os X
- Crm
- Start-Ups
- Strategy
- E-Commerce
- Blogging
- Google Analytics
- Multivariate Testing
- A/B Testing
- Analytics
- Business Strategy
- Digital Marketing
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