Joshua Nielson

About Joshua Nielson

A seasoned leader and professional, who has consistently driven teams to attain their goals through example and hard work. A proven asset and thought leader in the Customer Success realm, creating and implementing customer-facing teams to help advocate and drive value. A bold team member, who can unify and influence clients and colleagues through respectful dialog and with an amicable attitude. An individual with experience in initial and continued contract negotiation, as well as managing a multi-national client portfolio. An excellent relationship builder, who subscribes to the Challenger mindset and who knows how to work with both clients and internal resources, ranging from administrators of the tool, to the C-level executives. A person of strong integrity and high personal expectations, who simply knows how to get the job done.

Experience

1. Regional Service Manager

   Motorola Solutions

   Feb 2026 — Present · Salt Lake City, UT, US

   Motorola Solutions, Inc (MSI) provides mission-critical communications products and services to public safety and commercial customers around the world. As part of its offerings, MSI also has a number of industry-leading public safety software applications. Some of these include crime analysis, situational awareness, automated dispatch and records systems, 9-1-1 emergency communications systems, and video & digital evidence management.Currently, I manage a team of Service Managers in the West region of the US, who help our customers solve for safer by getting full value out of the systems we provide them. If you are interested in a challenging yet rewarding opportunity, I am hiring; let\'s talk!

Education

• Universidad de Alcalá

  Certificado Superior de Español de los Negocios, Negocios Internacionales

  2004 — 2005

• Utah Valley University

  Bachelors of Science, Business Management; International Business Emphasis

  2002 — 2006

Skills

• Commercial Lending
• Client Relations
• Account Management
• Microsoft Office
• Sales
• Commercial Banking
• Business-to-Business (B2b)
• Marketing
• Negotiation
• Saas
• International Business
• Time Management
• Sales Process
• Team Building
• Management
• Customer Relationship Management (Crm)
• Cold Calling
• Salesforce.com
• Great Communications Skills
• Direct Sales
• Lead Generation
• Banking
• Software as a Service (Saas)
• Customer Success
• Leadership
• Sales Management
• Spanish
• Solution Selling
• Sales Operations
• Integration
• Communication
• Crm
• Contract Negotiation
• Strategy
• Manage Client Relationships
• Quota Achievement
• Project Management
• Team Leadership
• B2b