Joshua M.
Sr Digital Experience Strategist @Novant Health
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WORK HISTORY
Sr Digital Experience Strategist @Novant Health
Charlotte, NC, US
Spearhead digital experience strategy by crafting user-centered experiences that empower patients with easy access to information, enhance communication with providers, and streamline administrative tasks. I leverage user research and data analysis to develop patient personas and user journeys, driving increased patient engagement and satisfaction.
EDUCATION
Central Piedmont Community College
Associate of Arts - AA, Liberal Arts and Sciences, General Studies and Humanities
ABOUT JOSHUA M.
I\'m a passionate Digital Experience Strategist at Novant Health, leveraging UX/UI design and strategy to craft user-friendly and accessible digital experiences for both patients and healthcare providers. I thrive in collaborative environments, working closely with cross-functional teams to understand user needs, conduct user research, and deliver innovative solutions that enhance health outcomes and satisfaction.Prior to Novant Health, I honed my skills across diverse industries (FinTech, Real Estate, Non-Profits, EdTech, E-commerce, Telecom) during 4+ years of agency and freelance experience. I\'ve designed and developed websites, apps, and landing pages for esteemed clients like the American Cancer Society and others. I\'m proficient in Figma, Webflow, and Framer. Beyond design, I\'m passionate about mentoring aspiring designers and developers, sharing my knowledge and best practices.Additional Highlights- Bilingual (English & Spanish)- Google & LinkedIn Certifications (Analytics, Market Research, Personal Branding)- Lifelong learner, eager to tackle complex problems and create positive social impact
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