Joshua Melancon
AWS Cloud Practitioner | CompTIA Security + | Cybersecurity | Active Secret Clearance |ISC2 Certified in Cybersecurity | Information Technology |
- Role
- Solutions Engineer at Deloitte
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Joshua Melancon
I’m a dedicated IT professional with a passion for networking, cybersecurity, and continuous learning. With a foundation in technical support and systems administration, I’m currently expanding my skills by pursuing the Cisco CCNA certification and hold a CompTIA Security+ certification.My background includes supporting users, deploying and managing devices, troubleshooting network issues, and helping businesses adopt secure, reliable tech solutions. I take pride in solving problems, improving systems, and staying up to date with the latest technologies.Whether it’s configuring network equipment, setting up MFA, or learning new tools like Cisco Packet Tracer, I’m committed to growing in the IT field and contributing to organizations that value innovation, reliability, and cybersecurity.Let’s connect—I’m always open to networking, learning opportunities, and collaborative projects.
Experience
Solutions Engineer
Jun 2024 — Present · Houston, TX, US
Implement and support enterprise cloud and cybersecurity solutions for Fortune 500 clients, improving system reliability and reducing operational issues by 25%.Collaborate with cross-functional project teams to design workflows, configure platform features, and deploy client-specific solutions.Provide Tier 2 technical support, troubleshooting platform issues and documenting resolutions to improve team knowledge base.Develop automated scripts and dashboards (PowerShell, Python, Power BI) to streamline reporting and analysis.Work directly with clients to gather requirements, deliver demos, and train end users.Contribute to testing, QA, data validation, and post-deployment optimization.
Education
Southern University and A&M College- Baton Rouge
Bachelor of Science - BS, Computer Science
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