Joshua-Michael Kiggins
Inquisitively leveraging experience to create lasting positive change.
- Role
- Cyber Systems Operations at U.S. Air Force Reserve
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Joshua-Michael Kiggins
A mission-driven Program Manager specializing in complex coordination, stakeholder relations, and operational logistics. My career is defined by a unique combination of experience in medical association management, high-stakes event planning, and over a decade of leadership in the U.S. Air Force IT and cybersecurity.Currently, as the Initial and Congenital Certification Program Manager for The American Board of Thoracic Surgery, I oversee the end-to-end administration of written and oral certification exams for surgical professionals. This role builds on my previous experience coordinating for three surgical organizations at The Society of Thoracic Surgeons, where I managed large-scale annual meetings, membership programs, and communications for over 500 surgeons.Key areas of expertise include:Program & Project Management: Proven ability to manage multifaceted programs, from certification exams and academic fellowships to membership billing cycles and committee oversight.High-Level Coordination: Extensive experience planning and executing complex events, including international board meetings and a 300-person gala. I have a strong record of coordinating with diverse stakeholders, including embassy staff, surgeons, and high-ranking officials.Technical Leadership: My foundation lies in years of service as an IT Systems Administrator with the U.S. Air Force, including for the White House Communications Agency. I have administered a $20 million network for users, led teams deploying specialized software, and provided advanced IT support for presidential visits abroad.My background is further enriched by a Master\'s degree in Statecraft and National Security Affairs and service as a Teach for America corps member, where I honed skills in mentorship and curriculum development. I am passionate about leveraging this diverse skill set to execute complex initiatives with precision, adaptability, and a steadfast focus on the mission.
Experience
Cyber Systems Operations
Aug 2016 — Present · Colorado Springs, CO, US
Imaged, bundled, loaded certs, tested, and issued out 300 Linux thin client laptops providing NIPR and SIPR capabilities- Assisted in the development of Linux thin client laptops that provides NIPR and SIPR capabilities- Issues/maintains secure cellular capabilities to NORAD and USNORTHCOM domestic attack assessment authorities- Installs and repairs Command HQ Plain Old Telephone System (POTS)- Administers Command Telephone Control Officer (TCO) program; manages 3 mob carriers/6 accounts/750 lines of service- Command Defense Information Systems Agency (DISA) Tier I mobility rep; tracks COCOM secure GO/FO assets- Coordinated DISA remote training; processed docs/managed 6-mbr NCO joint training-increased mobile device compliance- Researched new standard; called vendors & acquired quotes for equip/saved team 8 hrs-procured phones for 65 users- ID\'d wasteful practices; 25 hrs disposing equipment/furniture/archiving records-expanded usable work space 100%- Inventoried STEs and crypto; prepped/org\'d office for NORAD exercise-led to successful Cyber Directorate ops
Education
Community College of the Air Force
Associates of Applied Science, Information Systems Technology
2007 — 2015
University of Maryland Global Campus
Bachelor of Science, Political Science and Government
2010
Institute of World Politics
Master of Arts in Statecraft and National Security Affairs, Public Diplomacy and Strategic Influence
University of Missouri-Saint Louis
Master of Education (MEd), Secondary Education and Teaching Social Studies
2017 — 2019
Skills
- Leadership
- Military
- Troubleshooting
- Press Releases
- Dod
- National Security
- Microsoft Office
- Social Media
- U.s. Department of Defense
- Centrify
- Program Management
- Mac Os X Server
- Defense
- Comptia Network+
- Ios
- Macbook
- Technical Support
- Team Leadership
- Military Operations
- Critical Thinking
- Writing
- Os X
- Comptia Security+
- Information Assurance
- Network Security
- Computer Security
- Decision Making
- Project Management
- Networking
- Veterans
- Project Planning
- Security+
- System Administration
- Casper
- Social Media Marketing
- Active Directory
- Digital Photography
- Information Technology
- Security Clearance
- Training
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