Joshua Bowen

About Joshua Bowen

I’m a Systems Engineer and Marine Corps veteran with nearly a decade of experience in modernizing and administering enterprise-level IT environments. Utilizing my skills in automation, cloud administration, scripting, security, and on-premises infrastructure management, I have established a reputation for delivering high-quality work efficiently, consistently exceeding expectations. I excel at cross-team collaboration, incident response, and process refinement and improvement in fast-paced live environments.

Experience

1. Senior System Engineer

   VC3

   Feb 2023 — Present

   Created enterprise automation procedures utilizing PowerShell, C#, and Python, reducing the manual workload across more than 170 different client environments.• Enhanced client architecture to optimize performance, scalability, and reliability.• Implement monitoring, logging, and standardized procedures to support stable production deployments.• Bi-Weekly Collaboration with the Management of the Service department to optimize our workflow and procedures, which led to a reduction in the average escalation response time by 65%.• On-call rotation responsibilities, resolving priority incidents in live customer environments.

Education

• Worthington Kilbourne High School

  High School Diploma

• Communication Training Center 1

  Diploma of Education, Data Systems Supervisor Course

• Marine Corps Communications-Electronics School

  Diploma of Education, Data Systems Administrator Course