Joshua Karstens

About Joshua Karstens

I support CGI‘s clients in maximizing the value of IT to better serve their customers. I‘m part of a global network of professionals working with clients across five continents, delivering digital transformation for retail banking, corporate and transaction banking, capital market organizations, and federal, state and local governments.One of the largest global IT and business consulting services firms in the world, CGI delivers high-end IT and business consulting, systems integration and outsourcing services and intellectual property solutions from hundreds of locations across the globe. CGI has a long track record of providing innovative services and solutions that help transform our clients‘ businesses and create exciting career opportunities for our professionals.

Experience

1. Director, Consulting Expert

   CGI

   Jul 2018 — Present

   SUMMARYIT consulting and public-sector leader with 20+ years delivering complex, high-visibility programs across cyber & information security, portfolio/PMO governance, business process management, and agile transformation. Known for building high-performing teams, aligning executive stakeholders, and translating strategy into measurable outcomes (objectives & key results (OKRs), roadmaps, and value reporting).LEADERSHIP IMPACT• Lead multi-project cyber security portfolio totaling $3M+ and enterprise IT portfolios totaling $30M+, driving governance, outcomes, and transparency.• Build and lead PMO/Business Process Management (BPM) capabilities, implementing agile practices to improve delivery speed, predictability, and ROI realization.• Direct and develop teams (employees and contractors), including selection and coaching of project managers and consulting talent.• Trusted executive partner: business cases, roadmaps, funding requests, and concise status updates that support timely decisions.• Deliver enterprise-scale initiatives, including statewide technology upgrades impacting endpoints across 13 agencies.

Education

• National Louis University

  BS, Management Information Systems

  2007 — 2009

• Keller Graduate School of Management of DeVry University

  Master of Business Administration (M.B.A.), Project Management

  2012 — 2013

• US Air Force Senior Noncommissioned Officer Leadership Academy

  Leadership and Management

  2006

• Keller Graduate School of Management of DeVry University

  Masters, Project Management

  2010 — 2012

• Community College of the Air Force

  Associates, Information Management

  2004 — 2006

Skills

• Cross-Functional Team Leadership
• Requirements Analysis
• Project Planning
• Management
• Team Building
• Security
• Security Clearance
• Leadership
• Ms Project
• Government
• Team Leadership
• Process Improvement
• Microsoft Office
• Business Management
• Ms Office Suite
• Resource Management
• Military
• Strategic Planning
• IT Management
• Program Management
• Air Force
• Project Management
• Dod
• Sharepoint
• Training
• Risk Management
• Public Speaking
• Case Managment
• Quality Assurance
• Policy
• Information Security
• Problem Solving
• IT Service Management
• Operations Management
• Command
• Change Management
• Planning
• Process Engineering
• Business Analysis
• Mentoring