Joshua A. Irizarry

UX Researcher | Cultural Anthropologist

Role: Ux Researcher at Chewy
Location: Boston, MA, US
LinkedIn followers: 500 followers

Research & DevelopmentView LinkedIn profile

About Joshua A. Irizarry

I bring new and fresh perspectives, a depth of understanding, and genuine curiosity to…

Experience

Ux Researcher
Chewy
Sep 2022 — Present · Boston, MA, US
I plan and deliver research initiatives that drive understanding of customers\' needs in complex and ambiguous spaces. I test design solutions for existing constructs that may not be well understood and connect the dots towards larger business goals. I work cross-functionally between teams to fill knowledge gaps and drive consensus by identifying business opportunities and advocating for key customer needs, ensuring that the customer\'s voice is always heard. Through multifaceted research initiatives, I help to create products and services that make a positive impact on our customers\' lives with the goal of ensuring effective and user-friendly solutions.

Education

University of Michigan
Ph.D.
Brandeis University
Dual B.A./M.A.

Skills

Cultural Analysis
Academic Writing
Cultural Anthropology
Research Design
Participant Observation
Curriculum Development
Program Development
Theory
Editing
Anthropology
Research
Program Evaluation
Career Counseling
Grant Writing
Higher Education
Grants
Community Outreach
Ethnography
Teaching
Data Analysis
Student Development
Academic Advising
Higher Education Administration
History
Intercultural Communication
Archival Research
Public Speaking
Writing
Social Sciences
Conducting Interviews
Lecturing
University Teaching
Qualitative Research
Student Affairs
Curriculum Design

Contact information

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Work email
•••••@chewy.com
Personal email
•••••@•••••.com
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Current company

Chewy

Retail · 14K employees · Founded 2011 · Plantation, Florida, United States

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

chewy.com

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About Joshua A. Irizarry

Experience

Ux Researcher

Education

University of Michigan

Brandeis University

Skills

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