Josh Hanewinkel
Startup Builder and Operator | 2X Unicorn Exec | GTM Advisor | CCO @ Assembled
- Role
- Chief Customer Officer at Assembled
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Josh Hanewinkel
I’m a builder at heart—someone who thrives at the intersection of strategy, operations, and talent. Over my career, I’ve helped fast-growing startups scale, transform, and deliver results by building high-performing teams, creating customer-centric cultures, and leading through ambiguity.As a Chief Customer Officer, SVP of Operations, and VP of Customer Success, I’ve rebuilt and scaled teams across revenue operations, customer success, talent acquisition, and sales. I’ve supported the hiring of 15+ executives (recruiting top leaders across GTM and product/engineering) and built talent acquisition functions that align culture with performance.I’ve also been hands-on—rolling up my sleeves to define KPIs, build playbooks, and drive growth. From leading customer success teams to 150%+ NRR, to transforming a fledging recruiting function into a high-velocity talent engine, I’ve seen firsthand how the right people in the right roles can change the trajectory of a business.When I’m not helping startups accelerate growth, you’ll find me outdoors—surfing, skiing, biking, or running—making the most of life in NorCal with my wife and two kids.
Experience
Chief Customer Officer
Feb 2026 — Present · San Francisco, CA, US
Education
Southern Illinois University Edwardsville
Bachelor of Science, Business Administration
University of California, Berkeley, Haas School of Business
Master of Business Administration (MBA)
Saint Louis Community College-Forest Park
General Studies
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