Josh Garofolo

Director Of Information Technology at ClearEdge Lending

Role
Director of Information Technology Infrastructure at Clearedge Lending
Location
Orange County, CA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Josh Garofolo

Director of Information Technology in the financial services industry with over 15-years combined experience in IT engineering, management, operations, and consulting for Southern California-based small businesses and Managed Service Providers.

Experience

  1. Director of Information Technology Infrastructure

    Clearedge Lending

    Sep 2019 — Present · Aliso Viejo, CA, US

    Principal leader in charge of IT operations, service delivery, solutions development and data infrastructure for Southern California-based lending company with a hybrid workforce of 150+ on-site and remote employees.Primary responsibilities include: developing and implementing IT strategic plans, budgeting, and leading the operational excellence of IT department staff and services.Day to day responsibilities include:(1) management and oversight of IT operations and Help Desk consistent with established service level agreements (2) service delivery and up-time of Microsoft 365 cloud computing infrastructure, on-premise LAN/WAN and hosted VoIP services (3) new-hire IT onboarding,(4) IT security awareness training and compliance,(5) MSP and vendor management.Oversee, manage and execute IT initiatives and projects, including: Microsoft Intune endpoint management and Windows Autopilot to standardize deployment and delivery of company endpoints.Companywide data migration from Microsoft Azure hosted Windows Server IaaS workloads to Microsoft SharePoint.Conditional access policies to enforce device and location restrictions when accessing company data.Multifactor Authentication and Single Sign-On across all supported line-of-business apps and services. IT inventory reconciliation, warehousing, shipping and logistics solutions for hybrid workforce.VoIP carrier migration from Mitel to Ring Central,Backup, disaster recovery, and business resumption planning and documentation to meet compliance and due diligence objectives.

Education

  • ITT Technical Institute

    Associate of Science - AS, Computer Systems Networking and Telecommunications

    2004 — 2007

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Josh Garofolo — Director of Information Technology Infrastructure at Clearedge Lending in Orange County, CA, US | Unifers