Joshua Dickens
Director, Services Strategy at UKG (Ultimate Kronos Group)
- Role
- Director, Services Strategy at UKG
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Joshua Dickens
Experienced and motivated HCM professional/leader with 20+ years experience in HCM consulting with a customer centric focus and strong business acumen. Strong operations experience providing technical expertise and HR knowledge to help organizations achieve business objectives. Specialization in Business Strategy, process and methodology improvement. Consistent and driven performer and leader with a drive to exceed goals, while providing an excellent customer experience and creating value for organizations.
Experience
Director, Services Strategy
Feb 2021 — Present
Lead Delivery Strategy programs to align implementation processes and practices with overall company goals and objectives, scale for growth and improve delivery experience for customers. Manage initiatives developing and enabling new tools and processes to improve delivery team efficiencies and time-to live.
Education
Cornell University
Certificate in Leadership Development
2020 — 2021
The University of Toledo
Bachelor of Business Administration, Human Resources Management
1993 — 1998
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