Joshua Williams
Director @ Microsoft | Customer Success
- Role
- Director of Customer Success at Microsoft
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Joshua Williams
With a steadfast commitment to enhancing cloud solution architecture, my role at Microsoft has been pivotal in driving innovative strategies that transform customer experiences. The knowledge honed from leading account management at Nuance Communications has been instrumental in fostering customer journeys that exemplify success and satisfaction. Embracing change and executive visibility are at the core of my approach, ensuring that every solution is reflective of the dynamic needs within the healthcare services industry. The competencies in Healthcare IT and team building, paired with an advanced clinical background, empower me to deliver excellence at the intersection of technology and patient care.
Experience
Director of Customer Success
Mar 2022 — Present
Director Customer Success
Education
University of Phoenix
Bachelor of Science - Management, Management
Rhodes State College
Associate's degree, Registered Nursing/Registered Nurse
2000 — 2003
Skills
- Team Building
- Sales
- Microsoft Office
- Physicians
- Supporting Physicians in the Use and Functionality of Dragon.
- Training
- Presentations and Evaluation Analysis to Hospital Administration and Physician
- Hospitals
- Clinical Research
- Hipaa
- Microsoft Powerpoint
- Cardiology
- Epic Systems
- Medical Devices
- Healthcare Industry
- Account Management
- Ambulatory
- Training Providers on How to Use Dragon in the Clinical Setting.
- Customer Service
- Microsoft Excel
- Golive
- Healthcare Management
- Nursing
- Public Speaking
- Working Closely with Physicians, Surgeons and Staff to Promote Lifevest
- Informatics
- Business Development
- Healthcare
- Inpatient
- Critical Care
- Healthcare Information Technology (Hit)
- Emr
- Emergency Room
- Ehr
- Healthcare Information Technology
- Strategic Planning
- Microsoft Word
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