Joshua Umbro
Technical Support Engineer Iii @OpenTable
San Francisco, CA, US
EMAILS
j•••••@opentable.com
MOBILE NUMBERS
+12•••••••29
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WORK HISTORY
Mar 2018 — Present
Technical Support Engineer Iii @OpenTable
View department →
San Francisco, CA, US
I help reproduce and triage tickets out of the support team over to various product and engineering teams.
EDUCATION
2004 — 2009
University of Maine
Electrical Engineering Technologies/Technicians
SKILLS
TelecommunicationsNetworkingCall CentersSoftware DocumentationTroubleshootingTcp/IpNetwork AdministrationAccessVpnWindowsTechnical SupportActive DirectoryXpWindows XpHelp Desk SupportCustomer ServiceTrainingCustomer SatisfactionComputer HardwareMicrosoft OfficeCall CenterCustomer ExperienceInternet Protocol Suite (Tcp/Ip)
ABOUT JOSHUA UMBRO
Technical Support Engineer III at OpenTable
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