Joshua Umbro
Technical Support Engineer III at OpenTable
- Role
- Technical Support Engineer Iii at OpenTable
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Technical Support Engineer Iii
Mar 2018 — Present · San Francisco, CA, US
I help reproduce and triage tickets out of the support team over to various product and engineering teams.
Education
University of Maine
Electrical Engineering Technologies/Technicians
2004 — 2009
Skills
- Telecommunications
- Networking
- Call Centers
- Software Documentation
- Troubleshooting
- Tcp/Ip
- Network Administration
- Access
- Vpn
- Windows
- Technical Support
- Active Directory
- Xp
- Windows Xp
- Help Desk Support
- Customer Service
- Training
- Customer Satisfaction
- Computer Hardware
- Microsoft Office
- Call Center
- Customer Experience
- Internet Protocol Suite (Tcp/Ip)
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