Joshua Smith
Client Success Manager @Ensono
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WORK HISTORY
Client Success Manager @Ensono
Conway, AR, US
I own the delivery experience for multiple Ensono clients.• Responsible for developing and nurturing relationships within client base that promote retention and loyalty while ensuring that my clients derive maximum value from Ensono’s solutions and services • Key client advocate and day to day point-of-contact responsible for supporting the health and success of my client base, dealing with a wide range of issues and opportunities across a wide variety of industries• Coordinating internally across Ensono with cross-functional teams such as Mainframe and Open System, Private & Public Cloud Technical Operations Teams, Client Partners (Sales) Solution Architects, Legal and Program/Project Management Teams, to ensure the relationship and projects stay on track, achieve the desired outcomes, and meet the contractual obligations
EDUCATION
University of Central Arkansas
Bachelor of Business Administration (BBA)
ABOUT JOSHUA SMITH
Experienced Client Relationship, Success, and Service Delivery Manager with a…
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