Joshua Shearer
Technology Solution Center Specialist, AVP @PNC
New Carlisle, OH, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2018 — Present
Technology Solution Center Specialist, AVP @PNC
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Dayton, OH, US
EDUCATION
2007 — 2009
Indiana Wesleyan University
Master of Business Administration, Applied Management
1999 — 2002
Edison State Community College
Associate of Applied Business, Computer Information Technology/Systems Engineering
2003 — 2006
Franklin University
Bachelor of Science, Information Technology
SKILLS
VisioTroubleshootingSoftware DocumentationProcess ImprovementSharepointCall CenterComputer HardwareWindows ServerAccessWindows 7Customer ServiceNetworkingRequirements GatheringServersHelp Desk SupportBusiness AnalysisCall CentersTechnical SupportSqlHardwareVendor ManagementSwitchesRequirements AnalysisRoutersDisaster RecoveryMicrosoft Office
ABOUT JOSHUA SHEARER
Experienced Field Support Specialist with a demonstrated history of working in the financial services industry. Professionally skilled in Branch environments, Back-office locations, Contact Centers, Software Support, PC/Server Hardware Troubleshooting, Network Support, and Windows platforms.
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