Joshua Scowcroft
Director of IT and Technical Account Management at SymQuest Group, Inc.
- Role
- Director of IT and Technical Account Management, IT Security Officer at SymQuest
- Location
- Williston, VT, US
- LinkedIn followers
- 500 followers
About Joshua Scowcroft
Years of experience in bridging the gap between Information Technology and Business.
Experience
Director of IT and Technical Account Management, IT Security Officer
Oct 2021 — Present · South Burlington, VT, US
Responsible for client satisfaction and ongoing strategic partnerships with clients, and as a liaison between sales and service. • Responsible for overseeing the management, implementation & use of technology throughout the company by being a “collaboration agent” between management, sales, service, & operations to internal IT & outside vendors/partners. • Responsible for building, motivating & maintaining four disparate quality teams of highly talented individuals, serving them as their champion and resolving issues & conflicts as they arise. • Leads/participates in solution launch teams responsible for designing, planning, testing, and implementing technologies across all business units to meet strategic business goals. • Tasks: R&D, budgeting, project planning, project management, process improvement, analysis of IT systems to increase productivity, quality of service, reliability, security, and high availability/DRP. • Responsible for overseeing development of the organizational vision, strategy, information safety, and compliance standards through the use of data analytics and application of industry best practice.
Education
Champlain College
Master of Business Administration (M.B.A.), 3.941
2008 — 2013
Champlain College
Bachelor’s Degree, Computer Networking & Internet Security
2002 — 2006
Champlain College
Associate’s Degree, Criminal Justice
2003 — 2005
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