Joshua Luminosu

Treatment Director @Community Medical Services

Austin, TX, US

Maintain and coordinate daily clinic operations, ensuring efficient workflows and high-quality patient care-Collaborate with Quality and Compliance to ensure adherence to state and federal regulatory requirements-Identify potential problem areas, implement performance monitoring systems, and drive quality improvement-Ensure proper coordination of care and manage patient flow across the clinic-Establish and monitor key performance indicators (KPIs) for service excellence and model expected customer service behaviors-Fulfill community relations responsibilities by meeting outreach goals and maintaining strong local partnerships-Serve as the primary on-site contact for external inspections and audits (CARF, HHS, DEA, BeWell Texas, Texas HHSC) and support corrective action planning-Manage clinic assets and purchasing to control operational expenses-Prepare and submit performance and operational reports for stakeholder review and decision-making.

Florida Atlantic University - College of Business

Bachelor of Health Services- BHS, Health Administration