Joshua Lapointe
Itsm Consultant @Excalibur Data Systems
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WORK HISTORY
Itsm Consultant @Excalibur Data Systems
EDUCATION
Dalhousie Regional High School
High School Diploma
Eastern College
Information Systems Specialist+
SKILLS
ABOUT JOSHUA LAPOINTE
Experienced IT leader with 18 years spanning technology management, networking, security, telecom, and customer support across diverse sectors including insurance and enterprise infrastructure. I specialize in designing, implementing, and maintaining secure, scalable network and server environments that empower organizations to operate efficiently and adapt to change. My approach blends technical depth with a people-first mindset—mentoring teams, optimizing processes, and driving continuous improvement.Core Competencies:Windows & Linux Server Administration (CentOS/Ubuntu)Virtualization & Cloud Platforms (Hyper-V, ESXi, Azure)VoIP & Telecommunications (Cisco CUCM, Avaya Microsoft Teams)Cisco Network Management (Catalyst L2/L3, IOS)Wireless Management (Unifi, Meraki, FortiAPs, Nagios, PRTG)Monitoring Platforms (Nagios, PRTG, Solarwinds)Fortinet Ecosystem (FortiAnalyzer, FortiManager, FortiOS)Palo Alto Ecosystem (Palo Alto Firewalls, SCM/SLS)Microsoft 365 & Endpoint Management (Intune, Defender, Azure AD)Broker Management Systems (Applied TAM, Epic, Policy Works)Always eager to collaborate and share knowledge. Whether supporting peers, mentoring emerging IT professionals, or exploring new technologies that strengthen team and business performance.
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