Joshua L.
Service Advisor @ Autonation chrysler dodge jeep ram south columbus | Teamwork, Customer Service, Time Management, Customer first
- Role
- Automotive Service Advisor at AutoNation
- Location
- Fort Mitchell, AL, US
- LinkedIn followers
- 500 followers
About Joshua L.
proven track record of providing excellent customer service and increasing customer…
Experience
Automotive Service Advisor
Jan 2019 — Present · Columbus, GA, US
Providing exceptional customer service, fostering trust, and maintaining positive customer relations. Scheduling appointments and providing prompt responses to customer inquiries about the status of work orders. nsuring accurate and effective communication with customers and colleagues, both verbally and in writing. Helping identify what is wrong with a vehicle and what needs to be done. Building the shop\'s reputation by requesting online reviews from satisfied customers. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Advised customers on their vehicle’s service and repair needs, making recommendations based on their driving habits and preferences.Maintained accurate and up-to-date customer and vehicle records in the computer system.
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