Joshua Krauss

Experience

1. Technical Product Specialist - Writer

   Luminar Technologies

   Oct 2019 — Present · Orlando, FL, US

   Own documentation process from scope development to delivery- Two primary documentation pipelines- Technical content - User documentation (product user guides, integration manuals, data sheets, API/SDK documentation, etc.) for both HW/SW blended products (sensors) and SW only products (perception, visualization products)- Collaborate with engineering and business development leadership to assess users and requirements and align on scope and timeline (from initial drafts for review through periodic updates)- Work with SMEs to develop content and build out document set - Ensure quality and standards and traceability requirements are met - Work with Field Application Engineering to distribute document and update based on feedback or product changes - Business writing / sales enablement - Work with Business Development, Marketing and Leadership to identify which topics we need to highlight, explain or refute to maintain knowledge leadership position, inform investors, or combat competitor’s claims- Develop one pagers, assertion sheets, white papers with appropriate SMEs and reviewers based on the given topic

Education

• University of Illinois Chicago

  Bachelor of Science (BS), Business Administration and Management, General

  2007 — 2011

Skills

• Time Management
• Customer Service
• Social Networking
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Technical Writing
• Microsoft Word
• Product Safety
• Management
• Public Speaking
• Process Improvement
• Presentations
• Marketing
• Microsoft Office
• Sales
• Document Management
• Document Review
• Social Media
• Photoshop
• Leadership
• Dita Xml
• Negotiation