Joshua Jefferson

Flight Attendant @American Airlines

Phoenix, AZ, US

Completed over hours of international and domestic flights of 200+ passenger capacity Demonstrate emergency equipment and procedures to passengers and conduct cabin safety checks prior to departureServe meals and refreshments, providing exceptional service to passengers, consistently earning recognition from flight crew, and receiving 95% positive feedback from passenger surveysEnsure adherence to FAA and company regulations, trained in emergency situations, and helped to diffuse multiple high level situations from escalating to emergency levels

Mesa Community College

Associate of Arts (A.A.)

Arizona State University

Bachelor's degree