Joshua Howard
Customer Success Manager @GE医疗
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WORK HISTORY
Customer Success Manager @GE医疗
Cleveland, OH, US
Empowering clinicians to maximize the capabilities of MIM software by delivering tailored guidance, workflow optimization strategies, and hands-on support. Acting as a clinical advisor during product development, offering insights to enhance usability and align features with real-world medical applications.Manage customer engagement activities, including tracking software upgrades, coordinating training sessions, initiating proactive support interventions, and facilitating contract renewals. Deliver comprehensive software training and technical support through multiple channels—phone, virtual meetings, and in-person sessions—while presenting new features to ensure clients stayed ahead of evolving capabilities.
EDUCATION
Idaho State University
Bachelor of Science - BS, Radiographic Science
UT MD Anderson Cancer Center UTHealth Houston Graduate School of Biomedical Sciences
Certificate, Medical Dosimetry
Cleveland Clinic
Certificate, Radiation Therapy
ABOUT JOSHUA HOWARD
I love learning about advanced techniques for imaging and treating cancer. The advanced imaging techniques, DICOM standards, and research allow us to standardize and share information across the whole cancer consortium. Through the last 15 years in Radiation Oncology, I have had some amazing experiences as I have had the opportunity to serve so many patients at the beginning and end of their cancer journey.
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